Disrupting the way how customer data enters large traditional corporations ("Kings of Analog")

By applying some of the superb mapping ideas of Simon Wardley, traditional corporations ("Kings of Analog"), that still answer faxes or phone calls or Emails or Email attachments can learn from the "Digital natives" (Google, Amazon, etc.), how data from customers should get to them.

We need to disrupt the way how data enters the "Jurassic IT parks", traditional companies still run in their backoffice, Hint: Smarthone Apps might be the answer.